Bowron

A comprehensive, practical introduction to the principles of providing a quality service experience. This course is ideal for people working in a front-line, customer-facing role, especially in the tourism and hospitality sector. The course will cover: Basic customer service, communication and teamwork skills – some of the key 21st century skills Relationships between service quality, […]

A comprehensive, practical introduction to the principles of providing a quality service experience. This course is ideal for people working in a front-line, customer-facing role, especially in the tourism and hospitality sector. The course will cover: Basic customer service, communication and teamwork skills – some of the key 21st century skills Relationships between service quality, […]

A comprehensive, practical introduction to the principles of providing a quality service experience. This course is ideal for people working in a front-line, customer-facing role, especially in the tourism and hospitality sector. The course will cover: Basic customer service, communication and teamwork skills – some of the key 21st century skills Relationships between service quality, […]